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 Privacy Policy & GDPR Compliance

Last updated: [11 Aug 2025]

1. Introduction

Egypt Time Co. UK Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. ICO UK Registration

Egypt Time Co. UK Ltd is registered with the UK Information Commissioner’s Office (ICO). Our ICO registration reference is ZC001827. This registration demonstrates our commitment to complying with data protection laws and protecting your personal data.

3. Data Controller

Egypt Time Co. UK Ltd is the data controller responsible for your personal data. If you have any questions or concerns about this policy or how we handle your data, please contact us at +447477098020     gm@egypttime.net

4. Personal Data We Collect

We collect personal information necessary to provide and manage your travel arrangements, including:

  • Identity details (name, date of birth, passport or ID information)
  • Contact information (email address, phone number, postal address)
  • Booking details (travel preferences, accommodation, flight details)
  • Payment information (processed securely via third-party providers)
  • Communication records (emails, phone calls, messages)

5. How We Use Your Data

We use your personal data to:

  • Process and manage your bookings and payments
  • Communicate important information about your travel arrangements
  • Comply with legal and regulatory obligations (such as anti-fraud and anti-money laundering requirements)
  • Improve and personalise our services
  • Send marketing communications where you have given consent
  • Provide customer support and resolve any complaints

6. Legal Basis for Processing

We process your personal data based on:

  • The performance of a contract (e.g. your travel booking)
  • Compliance with legal obligations
  • Your consent (for marketing purposes)
  • Legitimate interests (service improvement, fraud prevention)

7. Sharing Your Data

Your personal data may be shared with:

  • [To be announced], the UK ABTA/ATOL member responsible for your booking
  • Our operational partners in Egypt, including Egypt Time Company and Ostraka Arts and Development
  • Third-party service providers (hotels, transport, local guides, subcontractors in other destinations such as Italy)
  • Payment processors and fraud prevention agencies
  • Legal or regulatory authorities as required by law

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal requirements, and resolve any disputes.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of inaccurate or incomplete data
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities based on legitimate interests
  • Request the transfer of your personal data to another controller (data portability)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached

11. International Transfers

Your data may be processed outside the UK, including in Egypt and other countries where our partners or subcontractors operate. We ensure that such transfers are protected by appropriate safeguards in compliance with data protection laws.

12. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in legal requirements or our services. Please review this page regularly.

13. Contact Us

For any questions or to exercise your rights, please contact:

  • +447477098020               
  • gm@egypttime.net